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💼 Phone plan overview

Plans for your team

All plans include a business phone number, professional features, and flexible call routing options. No hidden fees.

No per-user pricing 👁 No hidden fees No setup delays

Prepaid

Pay once for the full year

€150.00 per year
  • Forward 1 number to 1 mobile phone or landline
  • Welcome message (thank you for calling ‘ABC Company’)
  • Voicemail (“Leave your message after the tone”)
  • Whisper tone (notification so you know which phone number people are calling from)
  • Unlimited use of our online text-to-speech assistant

Team 2

Perfect for small teams

€25.00 per month
  • Forward 1 telephone number to 2 mobile phones or landlines
  • Connect your own VoIP phones
  • Welcome message (thank you for calling ‘ABC Company’)
  • Voicemail (“Leave your message after the tone”)
  • Our unique virtual phone team dashboard where you can always set up in real time
  • Who is or is not available to take calls and in what order the phone rings
  • Unlimited use of our online text-to-speech assistant
MOST POPULAR

Team 10

For growing businesses

€49.00 per month
  • Forward 1 telephone number to a maximum of 10 mobile phones or landlines
  • All options as in “Team 2”
  • Opening hours schedule: let callers know when you are open and closed
  • Selection menu: let callers choose which department they want to be transferred to
  • Premium support from our support department; we program your phone number exactly as you wish.
  • Who is or is not available to take calls and in what order the phone rings
  • Unlimited use of our online text-to-speech assistant

Prepaid

Pay once for the full year

€250.00 per year
  • Forward 1 number to 1 mobile phone or landline
  • Welcome message (thank you for calling ‘ABC Company’)
  • Voicemail (“Leave your message after the tone”)
  • Whisper tone (notification so you know which phone number people are calling from)
  • Unlimited use of our online text-to-speech assistant
MOST POPULAR

Team 10

For growing businesses

€49.00 per month
  • Forward 1 telephone number to a maximum of 10 mobile phones or landlines
  • Opening hours schedule: let callers know when you are open and closed
  • Selection menu: let callers choose which department they want to be transferred to
  • Premium support from our support department; we program your phone number exactly as you wish.
  • Who is or is not available to take calls and in what order the phone rings
  • Unlimited use of our online text-to-speech assistant
Product update

We retired per-user pricing

Your phone system should scale with your team, not charge you for every new colleague.

Traditional telecom pricing

Per-user licenses — each new user increases your cost

User 1
+€10/month
User 2
+€10/month
User 3
+€10/month
User 4
+€10/month
User 5
+€10/month

CallFactory team pricing

Flat plan pricing without hidden payments and limits

One predictable monthly plan
Connect up to 10 devices
Add or remove devices freely
Only pay for the minutes you use

A better way to pay for business telephony

As of February 1, 2026, CallFactory no longer charges per user. Instead of paying for every employee, you simply connect your devices under one predictable team plan. With the Team 10 plan, you can connect up to 10 devices under a single flat monthly price. Your system grows with your team, without surprise bills every time someone new joins.
📈

Growth shouldn't increase your bill

Teams change constantly. Hiring a new colleague shouldn't automatically increase your monthly telecom bill.

🕵️

No more unused licenses

Companies often pay for unused licenses without realizing it. Our pricing removes the need to constantly manage user seats.

📞

Modern calling habits

Most modern devices rarely make heavy outbound calls. Charging high per-user fees no longer reflects how businesses communicate today.

⭐ A fair and transparent model

You only pay for what you actually use

You pay for the team connection — and only for the minutes you actually use.

  • Pay only for the minutes you use
  • Simple predictable pricing
  • Scales with your team
€0.02

per call or per minute, usage stays affordable. €20 already covers nearly 1,000 calls.

Start with Team 10 plan
Trusted by businesses

Join 5,000+ happy clients

Discover why businesses worldwide trust CallFactory for their virtual phone solutions. See how we’ve helped them stay connected and grow.

Fast service by phone

KLM

KLM

Easily accessible. Committed employees. Pleasant service

S

Skafit Medical BV

Fast response speed to faults, friendly service

K

Kentalis

Excellent service and clear explanation of all the options

C

Cerus Europe BV

Clear and clear information and communication. So no surprises or setbacks. Unsolicited advice that you can really use. Questions often answered within one working day. Nothing works better than customer reviews to interest new customers in our product snoring braces for snorers and sleep apnea patients.

T

The Snoring Clinic

Quick personal contact and they move with the times (app, good website, API, etc.).

P

Peter

Easy to reach and always friendly and helpful.

C

CIBTvisas Remco van der Wal

good communication so far: very important!

S

Sijperda Rental BV

Well arranged

J

Jorn

I am generally satisfied with how the line is running. There were some start-up problems in the beginning, but since those were resolved, everything has been working well.

S

shaYana

swiss-sense logo
sogeti logo
bosch logo
signs-direct logo
trigion logo

Frequently Asked Questions

Haven’t found what you were looking for? Contact us now

Yes, you can transfer your existing business number to CallFactory. The process runs smoothly in the background, so you won’t experience any downtime or missed calls. You keep the number your customers already know while benefiting from all the advanced call features.

Unlike traditional telecom providers, CallFactory combines your business number, smart call management tools, and flexible routing into one simple monthly plan. You get full control, no contracts, no surprises - just professional service that scales with your team.

Yes, you can choose from a wide selection of available numbers - including easy-to-remember options, brand-friendly combinations, and regional area codes. It’s simple to find a number that matches your company’s identity and communication goals.

Most numbers are activated within one business day. As soon as your request is approved, you’ll receive a welcome email and can start receiving, routing, and managing calls right away from your online dashboard.

Absolutely. CallFactory supports international business by offering local and toll-free numbers in many countries. You can set up a number abroad and manage everything from one central platform - ideal for growing or global teams.

Yes. Your number always remains your property. If you decide to switch providers in the future, you can port your number away from CallFactory without any penalty. We’ll help ensure the transfer is handled smoothly and quickly.

Inbound call handling is often included in your monthly plan. Outbound calls - if enabled - are charged per minute, starting from €0.03 depending on the destination. All rates are clearly listed, with no hidden fees or unexpected charges.

You can receive international calls on any CallFactory number, and forward them globally to mobile, VoIP, or landline destinations. Our system ensures crystal-clear connections, low latency, and smart routing - ideal for remote teams or international offices.

Happy Callfactory customers: